I jinxed myself with my last post, didn't I. Rar.

I bought all of my Christmas gifts on December 9th. One still hasn't arrived yet. Yep, it's December 29th.

I'd ordered a CD set of Charlie Parker's complete recordings on Verve. This was going to be a gift from my brothers and I to our father, as it's a $150 set. I looked on Amazon, and there was a seller through Amazon's marketplace thingy offering it new and factory sealed for $108. They had a 99% positive feedback, so I ordered it from them.

Ten days later, the package arrived. However, it had a CD set of folk songs in it, as well as the receipt for the order of someone in California. I immediately emailed the company, and this is all I got:

Thank you for the email. We will provide you with a prepaid return label, so that you may send back the mis-shipped order.

Great. Because I really give a crap on whether you get your stuff back or not. I emailed a reply asked when I'd get my CD set, and...I haven't heard from them since. The company is based out of chain of stores in New England, so I figured they were extreme dumbasses and had everyone take off for Christmas, but by December 27th, I hadn't heard anything from them, and I hadn't even received the prepaid return label they'd promised.

My mom tracked down a phone number for the company. I got a busy signal every time I tried calling. I tried to fill out their customer service form on their website. There's a bug in it that won't let me submit my complaint. So I sent them another email to their "customer service" address rather than their "orders" address, threatening to cancel the purchase on my credit card if I didn't hear anything.

Well, I didn't hear anything. I called my credit card company this morning, and started the process for a charge dispute. Hopefully that'll get the company off their assess and mail me my dad's gift. If anything, I buy it somewhere else and I have a $74 set of folk songs. Looking at the website where I first found this, I notice that their price for the Charlie Parker set has gone up to $115 and their positive feedback has dropped to 98%. Let's see if I can make it lower.